Paying off student loan debt is confusing, overwhelming and emotionally draining.

Don’t let that keep you from understanding your rights.
Do you have added fees and interest on your loan balance?

Contact Waccamaw Law to evaluate whether you are being treated fairly when it comes to added fees.


  • Is your student loan owed to the U.S. Department of Education?
  • Or do you owe the college/university you attended?
  • Did you borrow money from a bank? a state agency?
  • Maybe you have a combination of lenders?


While you need to understand that you have a responsibility to pay what you owe on your student loans, you also have many rights that Waccamaw Law can help you defend. Have you missed a payment?

  • Do you get calls from debt collectors?
  • Do the collectors leave you voicemails?
  • Are you getting collection letters in the mail?

If debt collectors are contacting you in any of these ways, contact Waccamaw Law immediately.
It is against the law for a debt collector to harass you or to make any false statements to you.

Federal Student Loans

When the U.S. Department of Education lends a student money for school, that student receives a “federal student loan.” The U.S. Department of Education is often abbreviated as “ED.” The ED lends students many different kinds of federal student loans. These loans have names like Direct Loan, Stafford Loan, PLUS Loan or Perkins Loan. The ED works with a company called Navient (formerly known as Sallie Mae) to track how much you owe, manage your payments, and contact you about missed payments. Sometimes the ED refers to Navient as your student loan “servicer.”

Private Student Loans

If your student loan is not owed to the ED, you have a non-federal, or private student loan. This is another way to say that an entity other than the federal government lent you the money to go to school. Private student loans can come from a bank, a credit union, a state student loan agency or even directly from your college or university. Private loans are subject to a different set of rules than federal loans from the ED.

It is critical that you contact Waccamaw Law to understand your rights.

Institutional Student Loans

If your college or university lent you money for school, you were granted a student loan from your educational institution. That’s why this kind of student loan is often called an “institutional loan.” Institutional loans are more likely than any other kind of student loan to violate your rights as a student-consumer.

Contact Waccamaw Law immediately if you think you are making payments on a student loan owed directly to your school.

Both Federal and Private Loans

It is very common for students to have both federal and private student loans. It is important to understand that your repayment options for federal and private student loans are different.

Contact Waccamaw Law for more information.


When did you receive the money from your student loan creditor? This is often the most important question for you to answer. If you have multiple loans over the course of multiple years of school, the age of your loans probably should be evaluated independently.

For example, the loan from your freshman year of college is probably three (3) years older than your loan from your senior year.  That can make a big difference.  Private student loans, or institutional loans, are subject to statutes of limitations which limit how long collectors can demand payment from you. Sometimes they only have three (3) years from the date of your last payment to contact you!

For example, a debt collector asking you to pay an institutional student loan does not work for the U.S. Department of Education, and therefore, the collector may not threaten you with any of the following:

  • garnishing your wages without a court order;
  • intercepting your federal or state tax refund;
  • garnishing your Social Security or disability payments; or
  • preventing you from receiving federal student aid to go back to school in the future.

If you fail to repay a defaulted student loan, it can cause serious damage to your credit record and your credit score. That will make it difficult or more expensive for you to maintain a credit card, buy a car, set up a home mortgage, or obtain any kind of extension of credit in the future.

If you think that a debt collector has lied to you, harassed you, or otherwise broken the law, you should contact Waccamaw Law right away to understand your rights. We are here to help.


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